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Shipping & Refund Policy

We currently ship within the United States and Canada.

U.S. Shipping

We offer free standard shipping on U.S. orders over $35. For orders under $35, standard shipping is a flat rate of $6.95. Orders are processed within 2-3 business days. Once shipped, standard delivery typically takes 5-8 business days.

Canada Shipping

We offer free standard shipping on Canadian orders over $100 CAD. For orders under $100 CAD, standard shipping is a flat rate of $13.95 CAD. Orders are processed within 1–2 business days, and delivery typically takes 6–10 business days.

Please note that customers are responsible for paying any applicable duties and taxes. We recommend using the Canada Border Services Agency Duties and Taxes Estimator to estimate potential duties and taxes.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Meri Stori is not responsible for lost or stolen packages. If you have any questions about your order or shipping, please reach out to our team at info@meristori.com and we’ll be happy to help.

 

Return Policy

We are unable to accept returns or exchanges on any opened or swatched Meri Stori products.

Damaged or Defective Products

If your order arrives damaged or you experience an issue with your product, please contact us within 7 days of delivery at info@meristori.com with your order number and photos of the issue.

Our team will review your request and be happy to assist.